FREQUENTLY ASKED QUESTIONS
Have a read through a list of our frequently asked questions. If your question is not there, please do not hesitate in contacting us.
The top lip of a Cumbria Hot Tub extends beyond the cabinet – similar to your roof overhanging the walls. This important feature ensures that they are ideally suited to outdoor as well as indoor use. Spas look great either indoors or outdoors but it is fair to say that most of our installations are outdoors.
Absolutely! Many people tell us about their holiday experiences of their use of a hot spa in the snow! There’s nothing better than sitting in the warm therapeutic waters on a winter’s evening staring up at a starry sky!
For your convenience, all equipment is contained within the cabinet of your spa and includes a 3kw electric heater. Our popular range of ECO heat pumps are fitted to all of our spas and swim spas which help reduce running costs by as much as 70%.
The Catalina range of spas are the best performers on the market and need appropriate power. For this reason, depending on the model chosen, the power supply will be either a 30amp or a 16amp single phase. For swimspas other than our ECO models the power requirement will be higher. But that’s just the benefits for the body. For your mind, your spa will help you sleep, boost mental alertness, sooth anger, increase levels of concentration, improve memory, reduce anxiety and relieve mental fatigue. Quote ” The beneficial effects of the water depend on the temperature, the depth and the duration of immersion” Dr John Harcup (Chairman of the BSF’s Medical Advisory Committee).
No. Planning Permission is not a requirement for your spa, although if it’s positioned on a roof, balcony or upstairs, we recommend that you consult a Structural Engineer.
Our spas are supplied with a UL listed safety cover. The cover fits snugly over the top of your spa, is centrally hinged for convenience, and incorporates 2 steel strengtheners. They are 5″ (13cm) thick, tapering to 3″ (8cm) to ensure water drains off. All the covers have a lock for safety.
We think of everything. Not only with the majority of our spas can you lock the control panel to prevent its use in your absence, the spa cover is also supplied with a lock to secure it over the top of the spa for added safety and to prevent it being blown away.
You ask any Doctor – hydrotherapy is world-renowned. Hydrotherapy is a Greek word, with hydro meaning water and therapeia meaning healing. Your spa will increase blood circulation and lower blood pressure, boost the metabolism, remove toxins from your body through perspiration and increase kidney activity. It will also help relieve aching muscles and joints and increases oxidants and nutrients in the skin and repair damage. But that’s just the benefits for the body. For your mind, your spa will help you sleep, boost mental alertness, sooth anger, increase levels of concentration, improve memory, reduce anxiety and relieve mental fatigue. Quote ” The beneficial effects of the water depend on the temperature, the depth and the duration of immersion” Dr John Harcup (Chairman of the BSF’s Medical Advisory Committee).
We recommend that you change the water every 2 – 3 months, depending on usage. But don’t waste it! A couple of days before you are going to drain the spa, don’t add any more chemicals, remove the cover, switch off the spa allowing the water to cool and use it for watering the garden.
You don’t need to change the filters that often. We do recommend that the filters are taken out and cleaned every 2 weeks or more, depending on use. The filters are best cleaned using our Cartridge Cleaner and left to soak overnight and then simply rinsed with a garden hose before re-fitting. We recommend that the filters are replaced by new ones every 6 months.